Thursday, June 3, 2010

HAVE YOU STARTED ADJUSTING TO THE NEW SERVICE REALITY?

Shop owners and Managers must adjust their business processes to address today's vehicle service realities.Consider the higher quality of fluids and synthetics that are now being used today in all vehicles.Consider vehicle manufacturers are now recommending 10,000, 20,000 even 30,000 kilometers between oil changes. This means that there will be many cases where the shop sees the customer/

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