So NOW You Are Thinking Succession??

This is a topic that has been ignored for years by shop owners within the Aftermarket, however as business grows tougher and the business becomes more complicated, many shop owners are thinking "how do I get out, and what will I get for this?"You are not alone. With the average shop owner now being well into their 50's and some into their 60's this question is now being asked over and over. The

Want to Change Your Business Outcome? Change The Shop Owners Image!!

Shop owners are not paying attention to the detail of their business. It still is the same old thing expecting different results.Some owners will not like this but it has to be pointed out.I have noticed a common trait among my clients. They made the change which gave them the desire to work "ON" their business instead of "IN" their business. The results have been absolutely amazing and has

Are Your Business Dots Connecting?

A shop operator opens the doors with visions in his or her head thinking this is just the beginning of their dream and the best is yet to come. They are very grateful for the opportunity given to them but at the same time scared of the unknown. They approach each day with optimism and a positive attitude that lights a spark with anyone they come in contact with.The first year is an amazing

Industry Jobbers Must Get Involved

Last week I had the opportunity to attend the Automotive Industry Association's Industry Forum in Toronto. The venue was excellent. The agenda was excellent. The topics covered by the speakers were very pertinent. Manufacturers were present. Warehouse Distributors were present. Jobbers were but a handful which lead to a weak turnout of Service Shop owners.It is frustrating to watch AIA Canada

In Negative Times - Let's Make A Positive

Anyone that knows me understands I am direct and to the point person (sometimes I am often accused of being too black and white) because I believe deeply in any message I send out. I see and understand all my messages very clearly. All my messages, however, must be proven and stand the test of time.This is a very personal message I am asking you to embrace. I have never done this before in an

Dealing with FEAR in Moving Your Business Forward

Shop owners from Coast to Coast are falling into a rut that produces an immense amount of internal fear. They have not taken the steps required to transition their business from the break down and repair model to the preventative maintenance model of doing business. Instead they hold on to the routines that seem to be familiar to them. Unfortunately those routines from the old business model do

The Independent Sector Can and Will Make The Difference....IF.... WE... Choose to Do So...Where Do You Stand?

The Independent sector of the Automotive Aftermarket Industry time after time has been voted "consumers choice" but I believe we can do so much better to make a "dramatic" impact to the consumer and to do that we first have to acknowledge "together" that we have a lot of work to do.Unfortunately the sector over the next five years will continue to shrink in numbers of effective outlets but that